Last updated: January 1, 2026 · Effective immediately upon site use
Sterling & Associates ("we," "our," or "the firm") is committed to protecting the privacy of visitors to this website and clients of our firm. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
When you submit a contact form, use the AI chatbot, request a consultation, or create a client account, we collect the information you directly provide — including your name, email address, phone number, and the substance of your inquiry.
When you visit our website, we automatically collect certain information about your device and browsing behavior, including: IP address, browser type and version, operating system, pages visited and time spent, referring URLs, and general geographic location.
We use collected information to: respond to your inquiries and consultation requests; provide legal services to clients under a representation agreement; send appointment reminders and case updates to clients; improve our website and AI tools; and comply with legal obligations.
Sterling & Associates does not sell, rent, or share your personal information with third parties for marketing purposes. Period.
We use HTTPS encryption, secure servers, and limited access controls to protect your information. Client portal data is additionally protected by authentication and session security.
No method of transmission or storage over the internet is 100% secure. While we use commercially reasonable safeguards, we cannot guarantee absolute security of your data.
We use the following third-party services that may process your data: Google Analytics (website analytics, anonymized); email service provider (inquiry responses); scheduling software (consultation bookings); and payment processor for client invoicing. Each service operates under its own privacy policy.
Attorney-client privilege protects confidential communications between attorney and client made for the purpose of seeking or providing legal advice — but only after a formal attorney-client relationship is established via written retainer.
Information submitted through our website forms, chatbot, or email before execution of a representation agreement may not be protected by full attorney-client privilege. However, we treat all such communications with strict professional confidentiality.
You have the right to request access to the personal information we hold about you, request correction of inaccurate data, or request deletion of your data, subject to applicable legal requirements and our retention obligations.
You may opt out of non-essential communications at any time by contacting us at privacy@sterlingdefense.com.
We may update this Privacy Policy from time to time. Updates will be posted to this page with a revised effective date. Continued use of our website after such posting constitutes your acceptance of the updated policy.
Questions about this Privacy Policy or your data? Contact us at:
Email: privacy@sterlingdefense.com
Mail: Sterling & Associates, 1250 Avenue of the Americas, New York, NY 10020
Phone: (212) 555-0199